Design a Pair Terms and Conditions

First Pair Guarantee

We are so confident you'll love your Step Ones, we'll give you a full refund on your first opened and worn pair if you don't like them for any reason.

Free shipping on all orders!

Free shipping on all orders in the UK... how good!

Customer Service

Buy with confidence, our dedicated customer service team is available 24/7 to answer any questions you have!

Easy Returns

Picked the wrong size by mistake? No problem. On top of our first pair guarantee we also offer returns/exchanges on all unopened products.