CCPA Compliance

The app used for assuring the GDPR/CCPA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy

Data Rectification

You can use the link below to update your account data if it is not accurate.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Do not Sell My Personal Information

You can submit a request to let us know that you do not agree for your personal information to be collected or sold.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

30 Day First Pair Guarantee

We are so confident you'll love your Step Ones, we'll give you a FULL REFUND on your FIRST PAIR if you don't like them for whatever reason.

Free Shipping

One of Australia’s leading online underwear stores, Step One has been delivering sustainable, anti-chafe underwear to your door since 2017. Step Ones are designed in Australia and are ethically made from Viscose derived from Organically Grown Bamboo, with free shipping from our warehouse in York.

Easy Returns

Picked the wrong size by mistake? No problem. we offer free returns/exchanges on all unopened products.