First Pair Guarantee - Proudly Shipped from the UK

First Pair Guarantee

If you have purchased your first pair of Step Ones and you don 't love them, let us know within the first 30 days and you’ll be eligible for a FULL REFUND or EXCHANGE. The choice is yours.

Here's how it works: 

Claims must be within 30 days of placing an order 
- If you order a multi-pack, say 4, try one pair on and are not happy, keep that pair.
- Return the 3 unopened and unworn pairs and we'll send you out 4 pairs of the new size or style, or we will refund your total order value. 
- Simply complete the form below so we can help you as quickly as possible.
- If you are not happy with you Step Ones and it has been more than 30 days since you purchase, please complete the warranty form here (insert warranty form)

Sizing Chart
SIZE WAIST (cm)
2XS 55-60cm
XS 65-70cm
Small 75-80cm
Medium 85-90cm
Large 95-100cm
Extra Large 105-110cm
2XL 115-120cm
3XL  125-130cm
4XL 135-140cm
If you're between sizes, then go up a size ☝️
THICKER Legs? Then go for the BOXER BRIEFS
THIN Legs? Then TRUNKS are for you

Our 30-Day First Pair Guarantee means you can try 1 pair for up to 30 days and if it's the wrong size, then we'll send out a different size, for FREE. Yeah.. Free 💪 
Note: If the replacement pair is still not a good fit, we can no longer process a refund or send another replacement pair. I'm sure you'd understand!
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