First Pair Guarantee

We are so confident you'll love your Step Ones, we'll give you a full refund on your first opened and worn pair if you don't like them for any reason

Customer Service

Buy with confidence, our dedicated customer service team is available 24/7 to answer any questions you have!

Free Shipping

Step One offers a free shipping offer available


Picked the wrong size by mistake? No problem. On top of our first pair guarantee, we also offer free returns/exchanges on all unopened products.

Our unique 3D Comfort Pouch features a hidden elastic band that surrounds you perfectly, providing all-day support and comfort. Our UltraGlyde™ ride-up resistant panels ensures that your underwear stays in place, no matter what you're doing. These panels are also anti-chafe to ensure comfort no matter the situation.

Our Step One Underwear are made from a super soft bamboo viscose blend - these underwear not only feel amazing on your skin, but they're also environmentally friendly. The bamboo viscose material wicks away moisture, keeping your boys feeling fresh and dry all day long.

Frequently Asked Questions