These are the terms and conditions on which we supply pre-ordered products to you. When pre-ordering a product we will display the expected date of delivery in relation to the product. Although we will make efforts to begin delivering products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and Step One does not represent or warrant that it will be able to deliver the product by the estimated date. We will endeavour to inform you of any delays to this date. For all pre-orders we take payment on the day of receipt of your order. You or Step One may cancel a pre-order by terminating the pre-order at any time for any or no reason prior to our notice to you that your product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase price of the product.